Customers can expect to receive a comprehensive tracking number within 24 hours of placing their order, limited to business days. This efficient process ensures that they can monitor their package’s journey seamlessly from dispatch to delivery. The provided tracking number empowers customers with real-time insights, allowing them to stay informed about the status and location of their package throughout the shipping process.

We are delighted to offer complimentary express shipping on all orders surpassing 100 GBP, ensuring a swift and efficient delivery experience for our valued customers. This exclusive benefit underscores our commitment to providing exceptional service and added convenience. By exceeding the 25 GBP threshold, customers not only enjoy the ease of express shipping but also gain more value from their purchases. This offer aligns with our dedication to enhancing the overall satisfaction of our clientele, making shopping with us a seamless and rewarding experience.

Our standard delivery lead time ensures next-day delivery on business days, reflecting our commitment to efficient service. However, it is essential to acknowledge that unforeseen circumstances, beyond our control and classified as force majeure, may lead to unexpected delays. While we strive to maintain our swift delivery process, factors such as natural disasters, transportation disruptions, or other extraordinary events may impact the timeline. We appreciate your understanding and assure you that we are dedicated to resolving any challenges promptly to minimize inconvenience for our valued customers.

Our delivery services are exclusively available within the borders of the United Kingdom. Regrettably, we are unable to fulfill orders for delivery outside the UK. This limitation ensures efficient and reliable delivery services tailored specifically to our customers within the United Kingdom. We appreciate your understanding and encourage customers residing in other regions to explore local alternatives for their convenience. If you have any questions regarding our delivery scope, feel free to reach out to our customer support team for assistance.

To ensure swift and secure delivery, it is imperative for customers to provide a complete and accurate delivery address during the ordering process. Incomplete or erroneous addresses may lead to delays and complications in the delivery process. Regrettably, any mistakes in the delivery address that result in failed deliveries cannot be refunded, underscoring the importance of attentiveness when entering shipping information to guarantee a seamless and timely receipt of orders.