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Order

How to shop on Blazerunner website
To shop on our website, start by browsing our diverse range of products. Once you’ve found items you’d like to purchase, simply add them to your cart. Proceed to the checkout page, where you can enter your shipping information, and complete your purchase by selecting either bank transfer or cryptocurrency as your preferred payment method.
Order confirmation
Upon placing an order, customers will promptly receive an invoice containing detailed payment instructions. Subsequent to payment, a confirmation email notifies them that their order is now processing. Finally, upon shipment, typically on the same day, a conclusive email is dispatched, providing the customer with a tracking number for real-time monitoring of their delivery.
Change your order
Customers have the flexibility to modify their orders, but changes can only be accommodated before the order reaches the processing stage. To request changes, kindly reach out to our dedicated customer service team through live chat or email. Once an order has entered the processing phase, alterations become challenging, underscoring the importance of prompt communication for any desired adjustments.
Cancel your order

Order cancellations are only feasible before payment completion; once the payment is made, refund requests cannot be accommodated. We kindly urge customers to contact our dedicated customer service team promptly if they wish to cancel an order, ensuring a seamless process. We appreciate your understanding and cooperation in adhering to this policy to enhance the efficiency of our order management system.

Receive the incorrect item

If a customer receives the wrong item, we sincerely apologize for any inconvenience caused. To swiftly resolve the issue, we will promptly dispatch the correct item and kindly request customers to contact our dedicated customer service team. For an efficient resolution process, customers are encouraged to provide clear photos of the received item, aiding us in addressing the matter accurately and ensuring their satisfaction with the correct product.

Use of order data

At our company, safeguarding your privacy is of utmost importance. We want to assure you that we do not utilize your customer data for any purposes beyond order processing and communication. Additionally, as a commitment to transparency and data security, all customer information is automatically deleted from our system after a secure 30-day period. Your trust in us is valued, and we prioritize the responsible handling and protection of your data.

Coupons

Redeeming a coupon

When a customer is provided with a coupon, they can easily redeem it during the checkout process by entering the unique coupon code in the designated field. It’s important to note that certain coupons may have specific usage limitations—some are designed for single-use only, while others can be applied multiple times. Additionally, certain coupons may be restricted to use independently, meaning they cannot be combined with other promotions. Furthermore, there might be specific products exempt from coupon use, ensuring that the discount is not applicable to certain items in the customer’s cart.